The freight audit that doesn't ramp up, cash out, and disappear.

Legacy audit firms take weeks to onboard, charge 30–50% of what they recover, then leave. Parcel Optix runs the same audit on your FedEx and UPS invoices: every overcharge, every owed refund, and which UPS packages actually arrived late. Your data stays loaded and monitored for a flat monthly fee. You keep the data and the savings.

Flat monthly pricing. No contingency fees, ever.

Your carrier portal is built to keep this invisible.

Companies shipping a lot of parcels are losing money in places they can't see. Industry research suggests mid-market shippers give up 5–15% of their parcel spend to overcharges, uncollected refunds, and unfavorable rate structures.

Late deliveries that qualified for a refund expire unclaimed.

Boxes 30% larger than they need to be inflate dimensional-weight charges every quarter.

Surcharges land as line items nobody can decode.

Your discount in one zone runs several points lower than in another, and nobody notices.

Catching this used to mean a legacy freight-audit engagement: weeks to ramp up, 30–50% of whatever they recover, and gone once the report lands. Parcel Optix runs the same audit continuously, for a flat subscription, with your data already in the platform.

How It Works

Upload. Analyze. Act.

Drop in your carrier invoices. Parcel Optix parses every shipment, every charge line, and every per-piece dimension, then shows where the money is going.

  • 1

    Connect your carriers

    Upload a FedEx Billing Online or UPS Billing Data CSV. No spreadsheets, no manual cleanup.

  • 2

    Automated analysis

    Six analyzers run on every invoice: late-delivery refunds, per-package DIM, zone discount gaps, service downgrades, residential surcharges, and surcharge patterns.

  • 3

    Review and act

    Work insights as a backlog (new, reviewed, actioned) and export your negotiation leverage report for the next rate review.

Why Parcel Optix

Three things most parcel-audit tools can't do. We do them on every invoice.

Per-package DIM analysis

We drill to the exact oversized box inside a multi-piece shipment. You get "this 35×30×8 box is the problem", not "your average package is too big."

Carrier policy, versioned live

When FedEx or UPS changes a service guarantee, we update it in the app and recalculate your historical on-time data the same day. No software release. No waiting a quarter for a consultant to catch up.

US and Canada from day one

Both holiday calendars, both carrier service catalogs, both currencies. US-built tools quietly break on Canadian holidays. We don't.

Negotiation Leverage

The report consultants charge five figures to produce.

Walk into your next carrier rate review with the numbers in hand. Parcel Optix builds the leverage report for you and exports it to PDF.

  • Zone-by-zone discount performance
  • Late-delivery dollars by service level
  • Accessorial and surcharge breakdown
  • Specific, prioritized points to negotiate

Mid-market shippers typically lose 5–15% of parcel spend to overcharges, missed refunds, and unfavorable rates. Most never see it.

Based on published parcel-audit industry research.

Three paths to the same outcome

Run it yourself, let our team help, or hand us the rate negotiation. Whichever you pick, your invoices are already loaded in Parcel Optix, so we can scope an engagement in hours rather than weeks, and we stay on afterwards.

Run it yourself

Software from $99/month. Continuous audit, UPS delivery tracking, and the negotiation leverage report.

See pricing →

Let us help

Managed audit on a flat monthly retainer. Our team works the insights backlog and files the refund claims for you.

Explore services →

Let us negotiate for you

Carrier rate negotiation on a capped contingency, well below the 30–50% legacy firms charge. We take your leverage report into the rate review.

Explore services →

Built for how much you ship

Flat monthly pricing tiered by shipment volume. Pick the plan that matches your parcel spend. You keep everything you recover.

Starter

For shippers under ~$300K in annual parcel spend

Operations-first. UPS delivery visibility, late-refund and surcharge analyzers, and core dashboards.

Most Popular

Pro

For shippers with ~$300K–$1.5M in annual parcel spend

The full audit. All six analyzers, the negotiation leverage report with PDF export, full history, insight workflow, and alerts.

Scale

For shippers with ~$1.5M–$5M in annual parcel spend

Higher volume, multiple seats, and priority support. Managed services are available if you'd rather our team ran it.

14-day free trial, no credit card required. Shipping more than $5M a year? Talk to us about Enterprise.

Your data, isolated by design

Every customer gets their own database, not a shared schema with row-level security. There's no plausible path for one customer's data to surface in another's report. Important if you're in a regulated industry, or simply careful about who sees your numbers.

Read our security approach

Built by people, not a faceless platform

Parcel Optix is a small team that got tired of watching shippers pay legacy audit firms a third of their savings for a one-time report.

GF

Gary Flauder

Co-Founder

Builds the platform end to end: the analytics engine, carrier integrations, and the product itself.

M

Monica

Co-Founder

Leads positioning, client relationships, and the managed-services side of the business.

Stop leaking money you can't see.

Upload your last invoices and see what Parcel Optix finds. Flat monthly fee, you keep the savings.

No credit card required.

Let's talk

Questions about the product, pricing, or managed services? Book a 20-minute info session or email us.

Email Us

We respond within one business day

Book an Info Session

Pick a time that works for you